# Vani (vani, Vani AI, Vani Voice AI, Vani by Indic Labs, वाणी) > Vani is a no-code AI voice agent platform by Indic Labs. Build human-sounding voice agents that answer and make phone calls in Hindi, English and Hinglish — AI receptionists, payment reminders and customer support for Indian businesses, 24/7, from ₹1,999/month. - Website: https://vani.indiclabs.ai/ - Made by: Indic Labs (https://indiclabs.ai) - Languages: Hindi, English, Hinglish (callers can switch mid-call); 12+ languages overall - Contact / demo: https://cal.com/indiclabs-m02a0z/30min ## Pricing - Starter: Free — 50 minutes of calls, 1 voice agent, basic call analytics, email support. - Pro: ₹1,999/month — 400 minutes, 5 voice agents, ₹5/min overage, analytics and transcripts, CRM integrations, priority support. Telephony, STT, LLM and TTS included; no setup fee. - Enterprise: Custom pricing — unlimited minutes and agents, custom integrations, dedicated account manager, SLA. ## Pages - [Home](https://vani.indiclabs.ai/): Vani is a no-code AI voice agent platform for Indian businesses. Build human-sounding voice agents for receptionist, payment reminder and customer support calls in Hindi, English and Hinglish. Free to start. - [AI Receptionist](https://vani.indiclabs.ai/usecases/receptionist): Vani AI receptionist answers every inbound call 24/7 in Hindi, English and Hinglish, books appointments, captures leads, makes follow-up calls and transfers to your team. ₹1,999/month, no setup fee. - [Vani vs Sarvam](https://vani.indiclabs.ai/comparisons/vani-vs-sarvam): Compare Vani and Sarvam for AI voice agents in India — pricing, languages, voice quality, integrations and support. Both platforms target Indian-language voice AI, but Vani delivers deeper integrations and lower latency. - [Vani vs ElevenLabs](https://vani.indiclabs.ai/comparisons/vani-vs-eleven-labs): Compare Vani and ElevenLabs for AI voice agents in India — pricing, languages, voice quality, integrations and support. ElevenLabs excels at voice generation. Vani is purpose-built for deploying voice agents at scale. - [Privacy Policy](https://vani.indiclabs.ai/privacy): How Indic Labs collects, uses and protects your information when you use Vani, the AI voice agent platform at vani.indiclabs.ai. ## FAQ ### What is vani? vani is an AI voice agent platform by Indic Labs. It lets you build, launch, and scale voice agents that sound human, answer and make phone calls in Hindi, English, and Hinglish, carry customer context into every call, and work each conversation toward your business outcomes. ### How quickly can I put an agent on my line? Most teams go live in days, not months. Connect your number, choose agents for your use cases, and start taking calls while you tune prompts and listen in. ### Which languages does vani speak? vani agents speak Hindi, English, and Hinglish, and callers can switch languages mid-call. Voices are optimised for Indian accents across 12+ Indian and global languages. ### How much does vani cost? The Starter plan is free with 50 minutes of calls and 1 voice agent. The Pro plan is ₹1,999/month with 400 minutes, 5 voice agents, and ₹5/min after that, with telephony, speech, and AI included. Enterprise pricing is custom. ### Can vani plug into systems I already use? Yes. We connect to your existing phone setup and business tools so agents can use the same customer context your team already relies on. ### What can I see once agents are live? You get call transcripts, outcomes, and tuning signals so you can improve prompts, monitor quality, and scale what works. ### After the 400 included minutes, what is the exact per-minute overage price? Every additional minute beyond 400 is charged at ₹5/min. This is the same all-inclusive rate — telephony, STT, LLM, TTS and platform fees are all bundled in. No surprise line items. ### Does the per-minute price include telephony, STT, LLM, TTS, and all other charges? Yes. The ₹5/min rate covers everything end-to-end: phone call routing, speech-to-text, AI processing, text-to-speech, and platform access. There are no separate charges for any of these. ### How many simultaneous calls can the 5 agents handle? Each agent handles one call at a time, so on the Pro plan you can have up to 5 concurrent calls running simultaneously. If you need more concurrency, the Enterprise plan supports unlimited agents. ### Are there any setup, phone-number, integration, or other hidden fees? No. Setup is free, a phone number is included with the plan, and all standard integrations are available at no extra cost. The only variable charge is per-minute overage beyond 400 minutes. ### Are the 5 voice agents included permanently in the ₹1,999/month plan? Yes. As long as your Pro subscription is active, you get 5 voice agents and 400 minutes every month. There is no separate per-agent fee. ### Can I use both inbound and outbound calling? Yes. The Pro plan includes both. Inbound agents answer customer calls automatically. Outbound agents can make calls for follow-ups, reminders, renewals and re-engagement. ### Which Indian languages and Hinglish are supported? Vani supports Hindi, English, Hinglish, and multilingual conversations. Agents handle mid-call language switching naturally. Voices are optimised for Indian accents and conversational patterns across 12+ languages. ### Can the AI transfer a call to a human when needed? Yes. When a customer asks to speak with a person or your configured escalation conditions are met, the AI transfers the call to your team member instantly. You define the rules — by keyword, intent, or time of day. ### Which CRM integrations are included, and are API/webhooks available? CRM integrations are included in the Pro plan. You also get REST API access and webhooks to build custom workflows and connect tools like Google Sheets, WhatsApp, or booking systems. Start without a CRM — connect your tools later when you need to. ### What happens to our call recordings, transcripts, and customer data if we cancel? You can export all recordings, transcripts and customer data at any time during your subscription. After cancellation, your data is retained for 90 days so you have time to download everything. After that, it is permanently deleted from our servers. You own your data. ### How do I control costs and avoid unexpected bills? You can set monthly minute limits directly from the dashboard. When your limit is reached, the system alerts you and stops taking new calls, so you never get an unexpected bill. You can also track real-time usage and adjust limits at any time. ### What happens if the AI cannot answer a question? If the AI does not have enough information to answer, it tells the caller honestly and offers to transfer to a team member or take a message with a callback request. It never makes up answers or leaves callers stuck. ### Is this reliable enough to replace my receptionist? Vani runs on enterprise-grade cloud infrastructure with redundancy built in. Your AI receptionist is available 24/7 with no downtime for breaks, holidays or sick days. For businesses that need SLA guarantees and dedicated uptime commitments, the Enterprise plan includes formal SLAs. ### Do I need a developer or technical team to set this up? No. Vani is a no-code platform. You add your business information, configure voice and language preferences, and go live — all from the dashboard. Most businesses are live within days, not months.